1. Basic Information Incident Name: October 30th, 2026 Data Security Incident Source: WorkOS Published: 2026-11-02 Original: WorkOS Related Sources: BleepingComputer: WorkOS says attacker used ARTEX AI , WorkOS CEO statement on Hacker News Associated Malware: None specified Associated Threat Actor…
A CSV import can report “120 rows updated” and still overwrite the wrong customer records. The difficult part is deciding what a row means when a customer already exists, a field is blank, or someone changes the CRM after the preview. Parsing the file is only the first boundary. Consider this…
The least complex way to select a chatbot API is to start with a general-purpose chat endpoint, then test quality and latency on the marketplace work that matters: sales-call summaries becoming CRM actions. Start with OpenAI's /v1/chat/completions for ordinary conversational work, then compare its…
An AI agent that can read your CRM is useful. An AI agent that can write to it can also merge the wrong contacts, move deals nobody asked it to move, and text a lead at 11pm. So don't start by giving the agent everything. Treat it like a new hire: limited access, small jobs, and someone checking…
Allon Sinai / CTech : ServiceNow confirms it acquired Israeli startup Sweep to speed up customers' migrations to its CRM, for an undisclosed price estimated at hundreds of millions — Bill McDermott said rollouts now take “a month ... 30 days, 60 days” for large companies, as ServiceNow pushes into…
Nota do CRM Redes sociais Depois da divulgação de mensagens com ataques a bolsistas e referências ao nazismo em um grupo de alunos de uma turma de Medicina de uma faculdade particular de Maringá, no Norte do Paraná, o Conselho Regional de Medicina do Paraná (CRM-PR) informou que vai acompanhar o…
A CRM holds a lot of small facts that only make sense together: this contact works for that company, this deal needs a discount, that discount needs someone's approval. An agent that can answer "what does Northwind want, and who has to sign off?" needs all of those links, and it needs to drop them…
Use a gateway for a Node.js ask-your-docs semantic search feature when the CRM action path must survive a provider change; use direct APIs when you need the smallest retrieval surface and can own every embeddings adapter. The decision is about blast radius, not a nicer demo. A sales call is an…
Acquisition of The Hunley Group and an 18-month portfolio realignment position TPM CRM Solutions and TPM for their next phase of growth GREENVILLE, S.C., Oct. 30, 2026 /PRNewswire/ -- TPM Holdings, which serves nearly 2,000 firms, today announced the completion of an 18-month strategic...
By Celine Haaverstad, COO, SoftSync Most CRMs fail for the same reason: someone has to type everything in. Meeting notes stay in a notebook, follow-ups slip, and the pipeline goes stale. At SoftSync we describe our product as "a CRM an AI assistant can actually run", an all-in-one AI CRM without…
