Treat Sales Handoffs as Explicit Workflow States Treat Sales Handoffs as Explicit Workflow States A sales workflow should not treat “notification sent” as equivalent to “owner accepted.” Those are separate system states, and modelling them separately makes the workflow much easier to observe, debug and govern. A simple state model might look like…
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Those are separate system states, and modelling them separately makes the workflow much easier to observe, debug and govern.
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